The Eclerx Location in Pune Analyst - Inbound Chat - Customer Operations
The Eclerx Location in Pune Analyst - Inbound Chat - Customer Operations
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Are you driven about delivering exceptional customer check here interactions? Do you thrive in a fast-paced environment where you can contribute to success ? Eclerx is looking for a talented Analyst - Inbound Chat - Customer Operations to join our team within our Pune facilities.
In this role, you will be the go-to resource for our valued customers via live chat. You will address customer concerns , ensuring a positive and efficient experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate information to customers through live chat.
- Resolving customer issues effectively and efficiently.
- Documenting customer interactions and updating databases accurately.
- Working alongside other teams to ensure a positive customer journey.
If you are a results-oriented individual with excellent communication and problem-solving skills, we encourage you to apply!
Build your career as an Analyst in Customer Operations - Inbound Chat at Eclerx
Are you a driven individual with a knack for interaction? Do you thrive in a energetic environment and stand out in providing exceptional customer support? If so, Eclerx has an exciting opportunity waiting for you!
We are actively hiring talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the frontline support for our valued customers, addressing their concerns in a prompt and helpful manner.
Leverage your {strongwritten skills to compose clear and concise responses, ensuring a seamless customer interaction.
- Play a role in maintaining a high level of customer satisfaction
- Work together with our dedicated support team to resolve complex issues
- Always develop your understanding in our products and services
Be a part of a dynamic team where your contributions are valued, and you have the opportunity to advance in your career. Apply today!
Inbound Chat Analyst Opportunity at Eclerx, Pune
Are you a highly motivated individual with a passion for helping others? If so, then we have an fantastic opportunity for you! Eclerx is currently seeking a talented and enthusiastic Inbound Chat Analyst to join our team in Pune.
This role involves assisting customers with their needs. You will be the primary resource for customers, providing professional and efficient service.
We offer a collaborative work environment with opportunities for development. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply!
- Responsibilities include but are not limited to:
- Provide prompt and courteous customer support via chat.
- Respond to customer inquiries in a timely and helpful manner.
- Troubleshoot customer issues and provide solutions.
- Document customer interactions accurately.
- Maintain a positive and professional attitude at all times.
Customer-Focused Analyst Role : Inbound Chat at Eclerx Pune
At Eclerx Pune, we're searching for a motivated Customer-Focused Analyst to join our thriving team. In this exciting role, you'll be the first point of contact for our valued customers via inbound chat. Your responsibility will be to provide exceptional customer service by handling inquiries, troubleshooting technical issues, and guaranteeing a favorable customer experience.
- Utilizing your problem-solving skills to diagnose customer issues quickly and efficiently.
- Working with internal teams to resolve complex customer requests.
- Keeping current on our offerings and industry trends.
If you're a go-getter with a passion for customer service, we encourage you to apply. This is your chance to make a positive contribution in the lives of our customers.
Eclerx Now Hiring Inbound Chat Analysts for Customer Operations
Eclerx Pune is currently seeking talented and enthusiastic Inbound Chat Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!
Responsibilities may involve providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.
- To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
- Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.
Analyst - Inbound Chat: Empowering Customers at Eclerx
At Eclerx, our Specialists for inbound chat are the core of customer satisfaction . They provide a first-rate experience to each customer who reaches out through our system. These dedicated individuals are passionate about addressing customer queries in a timely and courteous manner. By actively assisting customers, they build lasting relationships and contribute to the overall fulfillment of Eclerx.
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